Privacy Policy

Introduction

H Car Rentals ("we", "us", or "our"), operated by Hakan Cura, Salmstr. 2b, 52222 Stolberg, Germany, is committed to protecting your privacy. This privacy policy explains how we collect, use, store, and protect your personal data when you use our website and services.

Data Controller

The data controller responsible for data processing on this website is:

Data We Collect

We collect the following personal data when you use our services:

• Contact information (name, email address, phone number, address)
• Booking details (rental dates, vehicle selection, pickup/return locations)
• Driver's license information and identification documents
• Payment information (processed securely through our payment provider)
• Technical data (IP address, browser type, device information) when visiting our website
• Communication data (emails, messages sent through our contact forms)

Purpose of Data Processing

We process your personal data for the following purposes:

• To process and manage your vehicle rental bookings
• To verify your identity and driver's license validity
• To communicate with you regarding your bookings and inquiries
• To process payments and issue invoices
• To comply with legal obligations (e.g., tax regulations, traffic law requirements)
• To improve our website and services
• To send you marketing communications (only with your explicit consent)

Legal Basis

We process your data based on the following legal grounds under the GDPR:

• Contract performance (Art. 6(1)(b) GDPR) — to fulfill our rental agreements with you
• Legal obligation (Art. 6(1)(c) GDPR) — to comply with tax and business regulations
• Legitimate interest (Art. 6(1)(f) GDPR) — to improve our services and ensure website security
• Consent (Art. 6(1)(a) GDPR) — for marketing communications and non-essential cookies

Data Sharing

We may share your personal data with the following third parties:

• Payment service providers for secure payment processing
• Insurance companies in connection with rental coverage
• Authorities when required by law (e.g., traffic violations, legal proceedings)
• IT service providers who assist with website hosting and maintenance

We do not sell your personal data to third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected. Booking data is retained for the duration required by tax and commercial law (typically 6 to 10 years). Data processed based on your consent is deleted once you withdraw consent, unless another legal basis for retention applies.

Cookies

Our website uses cookies to ensure functionality and improve user experience. Essential cookies are necessary for the website to function properly. Analytics or marketing cookies are only used with your explicit consent. You can manage your cookie preferences through your browser settings at any time.

Your Rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access — request information about your stored data
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your data
• Right to restriction of processing — request limitation of data processing
• Right to data portability — receive your data in a machine-readable format
• Right to object — object to data processing based on legitimate interest
• Right to withdraw consent — withdraw any previously given consent at any time

To exercise any of these rights, please contact us at info@hcar-rental.com.

Right to Lodge a Complaint

You have the right to lodge a complaint with a data protection supervisory authority if you believe your data is being processed unlawfully.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration. Our website uses SSL/TLS encryption for secure data transmission.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be published on this page with an updated revision date. We encourage you to review this policy periodically.